ph97 Terms and Conditions — Know the Rules Before You Play

Acceptance of Terms

By accessing, browsing, or using any part of the ph97 website or any related service, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. Your agreement takes effect from the moment you submit a registration form or — if earlier — from the moment you visit the ph97 platform for any purpose.

If you do not accept these terms, please do not use ph97. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. ph97 reserves the right to modify these terms at any time, and it is your responsibility to review them periodically.

These Terms and Conditions apply alongside any additional rules, policies, or guidelines published on the ph97 website — including the Privacy Policy, Responsible Gaming Policy, and any sport-specific or game-specific rules. In the event of conflict, the more specific document takes precedence for the matter it covers.

Eligibility

ph97 services are available exclusively to individuals who meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are not accessing ph97 from a jurisdiction where online gaming is prohibited by local law.
• You are acting on your own behalf and not as an agent for any third party.
• You do not currently hold a self-exclusion status with ph97 or any affiliated platform.
• You are not a current employee, contractor, director, or immediate family member of an employee of ph97 or any of its service providers.

ph97 reserves the right to request proof of age and identity at any point. Where verification cannot be completed to ph97's reasonable satisfaction, the account may be suspended and any pending withdrawals withheld until the process is resolved. This protects both the platform and its members.

Account Registration and Security

Each individual may hold only one ph97 account. Duplicate accounts are not permitted. If ph97 identifies multiple accounts held by the same individual — whether through matching personal details, device fingerprint, payment method, IP address, or any combination — the duplicate accounts will be closed. Winnings generated through duplicate accounts may be voided.

You are required to provide accurate, complete, and current information during registration. This includes your legal full name, date of birth, valid email address, and Philippine contact number. Providing false details is a breach of these Terms and Conditions and may result in immediate account closure without refund.

You are responsible for maintaining the security of your login credentials. ph97 strongly recommends:

• Using a unique password that is not shared with any other online service.
• Never sharing your password or one-time verification codes with anyone — including individuals claiming to be ph97 staff.
• Logging out from shared or public devices after each session.
• Reporting any suspected unauthorised access to your account immediately.

ph97 is not liable for any losses resulting from unauthorised account access caused by your failure to protect your credentials. Actions taken on your account while you are logged in are treated as your own actions unless you notify ph97 promptly of a security concern.

Deposits and Withdrawals

ph97 supports payments in Philippine Peso (PHP) through local channels including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO online banking, BPI online banking, UnionBank online banking, and supported Visa or Mastercard cards.

All deposits must originate from an account or card held in your own legal name. ph97 does not accept third-party payments. Any deposit received from an unmatched source may be returned and the corresponding account flagged for review.

• Deposit minimums and maximums are displayed at the time of transaction and may vary by payment method.
• Deposits are generally credited within minutes, but ph97 is not responsible for delays caused by third-party payment processors, network outages, or banking maintenance windows.
• ph97 does not charge a fee to deposit, but your bank or e-wallet provider may apply their own charges.

Withdrawal requests are subject to identity verification. ph97 may request supporting documents before processing a withdrawal, particularly for first-time withdrawals, large amounts, or where unusual account activity has been noted. Processing timelines vary by method:

• GCash and Maya: typically same-day for verified accounts.
• Bank transfers (BDO, BPI, UnionBank): generally 1–2 business days depending on the receiving bank's schedule.
• Card withdrawals: subject to the issuing bank's processing schedule.

ph97 reserves the right to carry out enhanced checks before processing any withdrawal it considers unusual or outside normal account patterns. This is a standard anti-money laundering measure and should not be interpreted as a refusal to pay.

Bonuses and Promotions

ph97 offers promotional bonuses from time to time, including welcome bonuses, reload bonuses, cashback offers, and event-specific promotions. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:

• Bonuses are available to eligible registered members only. ph97 may restrict certain promotions based on location, account history, or other criteria.
• Each member is entitled to claim a welcome bonus only once. Attempts to claim a welcome bonus through multiple accounts will result in the forfeiture of all bonuses and potential closure of all associated accounts.
• All bonus funds are subject to wagering requirements. The specific rollover amount and qualifying games will be stated in each promotion's individual terms.
• Bonus funds cannot be withdrawn until wagering requirements are fully met.
• ph97 reserves the right to amend, suspend, or cancel any promotion at any time. Where a promotion is cancelled before completion, ph97 will give reasonable notice where practicable.
• Bonus abuse — including but not limited to exploiting mathematical opportunities, coordinated play, or irregular betting patterns — will result in the cancellation of all associated bonuses and may lead to account review or closure.

Before accepting any bonus offered by ph97, please read the applicable promotion terms carefully. If something in the terms is unclear, contact support before opting in rather than after completing the wagering activity.

Gameplay Rules

ph97 provides access to a range of games and betting markets including poker, baccarat, fishing games, basketball betting, sports betting, and boxing betting. Each category operates under its own set of specific rules, which are either displayed within the game interface or on the relevant category page.

General rules that apply across all ph97 games and betting markets include:

• All bets and game actions are final once confirmed. ph97 does not reverse confirmed bets except where the game or event is declared void under the applicable rules.
• In the event of a technical error — such as a dropped connection, interrupted game round, or system failure — ph97 will investigate and apply the outcome that best reflects the state of play at the time of the error. Where this is not determinable, the round or bet may be voided.
• Real money must be available in your account balance before a bet or game stake can be confirmed. ph97 does not extend credit to members.
• Results produced by certified random number generator software are final. ph97 does not intervene in or adjust the outcomes of certified game rounds.
• Sports betting results follow official competition outcomes. ph97 may use multiple data sources to verify results before settling a market.

Prohibited Conduct

ph97 operates a fair environment for all members. The following activities are strictly prohibited and will result in account suspension, cancellation of winnings, and potential referral to relevant authorities:

• Registering or using a ph97 account on behalf of another person without explicit authorisation.
• Using automated scripts, bots, artificial intelligence tools, or any mechanical means to interact with ph97 games or betting markets in a way not intended for manual human play.
• Collusion with other players to achieve an unfair advantage in poker, live dealer games, or any other multiplayer format.
• Exploiting software errors, platform bugs, or unintended pricing anomalies for financial gain. Any winnings derived from such exploitation may be voided.
• Making deposits using payment methods that belong to another person, or using fraudulent payment credentials.
• Providing false identity documents or misrepresenting your age, location, or legal status during registration or verification.
• Engaging in match-fixing, insider trading, or any form of manipulation related to the sports or events on which ph97 offers betting markets.
• Using ph97 in connection with money laundering, fraud, or any other criminal activity.

Account Suspension and Closure

ph97 reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure include, but are not limited to:

• Breach of any provision in these Terms and Conditions.
• Failure to complete required identity or payment verification within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or prohibited conduct as described in Section 7.
• A member-requested self-exclusion or cooling-off period under the ph97 Responsible Gaming Policy.
• Account inactivity for an extended period, as defined in the current ph97 dormant account policy.

Where an account is closed due to a breach of these terms, ph97 may forfeit any remaining balance after deducting amounts related to the breach, in accordance with applicable law. Where a closure is at the member's own request, any remaining eligible balance will be processed for withdrawal subject to the standard verification requirements.

Members who wish to close their account voluntarily may do so by contacting ph97 support directly. Account closure requests will be processed promptly, and any pending bets at the time of closure will be settled according to the standard rules before final processing.

Limitation of Liability

ph97 provides its platform on an "as available" basis. While ph97 takes reasonable steps to ensure continuous and accurate service, the platform does not guarantee uninterrupted access, error-free operation, or the accuracy of all information displayed at all times.

To the fullest extent permitted by applicable Philippine law, ph97 shall not be liable for:

• Any losses arising from technical failures, internet disruptions, or force majeure events beyond ph97's reasonable control.
• Losses resulting from unauthorised access to a member's account where ph97 was not at fault.
• The accuracy of third-party data such as real-time sports scores or event information used to display market updates.
• Any indirect, incidental, or consequential loss arising from the use of ph97 services.

ph97's maximum liability to any single member in respect of any claim relating to the platform is limited to the net deposits made by that member in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions limits liability for fraud, wilful misconduct, or matters where limitation is prohibited by law.

Responsible Gaming

ph97 takes its responsible gaming obligations seriously. The platform provides tools to help members manage their participation, including deposit limits, time limits, session reminders, cooling-off periods, and self-exclusion options. These tools are available through the account settings area.

ph97 encourages all members to consider the following guidelines before and during play:

• Set a firm entertainment budget before each session and stop when it is reached.
• Never chase losses. The urge to recover a loss by increasing bet sizes or playing longer is one of the clearest warning signs of problematic gambling behaviour.
• Do not borrow money to fund gaming activity on ph97 or any other platform.
• Keep gaming as a leisure activity, not a source of income or a solution to financial difficulty.
• Take regular breaks and do not play under stress, when tired, or while under the influence of alcohol or medication.

If you feel that your gaming habits are causing distress to yourself or those around you, ph97 urges you to reach out for support immediately. You may also request a self-exclusion directly through our support team. For further guidance, visit the ph97 Responsible Gaming page.

Privacy and Data Use

ph97 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering with ph97, you consent to the collection and use of your personal information as described in that policy.

Key points include:

• ph97 collects personal information necessary for account registration, identity verification, payment processing, and regulatory compliance.
• Your data is not sold to third parties for marketing purposes without your explicit consent.
• ph97 may share data with licensed payment processors, fraud prevention services, and regulatory authorities as required by law.
• Members have the right to request access to, correction of, or deletion of their personal data, subject to ph97's retention obligations.

For the full details of how ph97 handles your personal information, please review the Privacy Policy.

Amendments to These Terms

ph97 may update these Terms and Conditions at any time. When material changes are made, ph97 will update the "Last updated" date shown at the top of this page. For significant changes, ph97 may also notify members by email or through an in-platform message.

It is the member's responsibility to check this page periodically. Continued use of ph97 services after a change is published constitutes acceptance of the updated terms. If you do not agree to an update, you should stop using ph97 and may request account closure at any time.

Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction under which ph97 holds its operating licence. Members agree to submit to the jurisdiction of the relevant regulatory authority for any dispute related to ph97 operations.

Before pursuing formal dispute resolution, members are encouraged to contact ph97 support directly. Most account concerns, payment queries, and game disputes can be resolved efficiently through direct communication. ph97 aims to respond to support queries in a timely manner and to provide clear, fair resolutions.

Where a member believes a complaint has not been resolved satisfactorily, escalation options will be communicated by the ph97 support team. ph97 will cooperate fully with any regulatory review related to a member complaint.

Contact and Support

If you have questions about these Terms and Conditions, need to raise a complaint, or want to discuss your account, ph97 support is available through the following channels:

• Email: support@ph97.net
• Live chat: Available within the ph97 platform for registered members.

When contacting support about a specific account matter, please have your registered email address, approximate transaction date, and any relevant reference numbers available. This allows ph97 to locate and review the relevant account details more efficiently.

ph97 support representatives will never ask for your full password or one-time verification codes. If you receive a request of this kind, please do not comply and report it to ph97 immediately.